cookies policy

Cookie Policy

This policy pertains to the use of cookies by the websites and services (collectively referred to as the “Sites”) operated by RB Home Care and its subsidiaries and affiliates (together, “RB Home Care,” “we,” “our,” or “us”).

Our Sites utilize cookies. Below, you will find detailed information about cookies and how you can manage them. Except for cookies that are strictly necessary for the proper functioning and delivery of the Sites, you have the option to consent to the use of cookies via our dedicated banner or by following the instructions provided below.

What is a Cookie?

When you browse our Sites, cookies or similar technologies such as “web beacons,” SDKs, pixels, and others (collectively referred to as “cookies”) may be placed on the device you use to access the Sites, such as your computer, mobile phone, or tablet. Cookies can store information about your browsing activity on our Sites (e.g., the pages you visited, the date and time of your visit) which we can read during your subsequent visits.

Cookies are text files containing small amounts of data that are downloaded to your computer or mobile device when you visit a website. These cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes the cookie. Cookies are useful because they allow a website to recognize a user’s device. They perform various functions, such as enabling you to navigate between pages efficiently, remembering your preferences, and enhancing the user experience. They can also help ensure that the advertisements you see online are more relevant to you and your interests.

What Cookies Do We Use on the Sites?

We use the following types of cookies on our Sites:

  1. Strictly Necessary Cookies

    • These cookies are essential for the operation of our Sites. They enable you to log into secure areas of our Sites and allow the website to distinguish you as an individual visitor from all other visitors. These cookies maintain a server session to enable functions you have requested. This category of cookies cannot be disabled. If you configure your browser to refuse these cookies, certain services on the Sites may not function properly or may not be provided at all.
  2. Functional Cookies (Preferences Cookies)

    • These cookies recognize you when you return to our Sites and provide convenient features, such as product reviews and video playback. They personalize our content for you and remember your preferences (e.g., language or region). These cookies allow the website to distinguish you as an individual visitor from all other visitors and maintain a server session to enable functions you have requested. All information collected by these cookies is anonymous and used solely to improve the functionality of the Sites. If you do not allow these cookies, we will be unable to continue analyzing the functionality of our Sites and suggesting personalized content to you.
  3. Analytics Cookies (Performance Cookies)

    • These cookies help us improve the features of our Sites through traffic analysis and personalized content suggestions. They allow us to recognize and count the number of visitors and see how visitors navigate our website. This helps us enhance the user experience by ensuring users find what they are looking for easily. The information collected by these cookies does not directly identify you but is used to improve the performance of the Sites. Third-party services like Google Analytics process personal data to provide us with aggregated data about our website visitors. If you do not allow these cookies, we will be unable to continue analyzing the functionality of our Sites and suggesting personalized content to you.
  4. Advertising Cookies (Marketing Cookies)

    • These cookies enable us to present you with advertisements and other content that align with your interests and digital behavior. These cookies may be placed on our Sites by our advertising partners, who may also use them to profile your interests and show you relevant advertisements on other websites. If you do not allow these cookies, you will not receive personalized advertising.

How to Manage, Disable, or Delete Cookies

You can give or withdraw your consent to the use of cookies (except for strictly necessary cookies) at any time by clicking on “Change your cookie settings” from any page of our Sites.

You can also disable cookies by adjusting your browser settings to refuse the setting of all or some cookies. However, if you use your browser settings to disable all cookies (including strictly necessary cookies), you may not be able to access all or parts of the Sites.

Disabling a cookie or a category of cookies does not delete the cookie from your browser; you will need to do this separately within your browser settings. To make changes to your cookie settings, please go to the ‘Options’ or ‘Preferences’ menu of your browser. For more details, you can also refer to the ‘Help’ section of your browser.

Contact Us

For requests and inquiries regarding information collected about you through the Sites or by RB Home Care, please reach out to a member of our Customer Care team. You can find the name and contact details of our Customer Care team on our website.