Terms and Conditions
Welcome to RB Home Care. By accessing and using our website, services, and products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any transactions with us.
General Terms
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Eligibility: By using our website or purchasing our products, you confirm that you are at least 18 years old or are using our services under the supervision of a parent or guardian.
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Changes to Terms: RB Home Care reserves the right to modify or update these Terms and Conditions at any time without prior notice. Your continued use of our services after any changes constitutes acceptance of the revised terms.
Product Information and Availability
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Product Descriptions: We strive to provide accurate and up-to-date information about our products, including descriptions, images, and pricing. However, we do not warrant that the information is free from errors, omissions, or inaccuracies. If a product is incorrectly priced or described, we reserve the right to correct the error and either offer the product at the correct price or cancel the order.
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Availability: All products are subject to availability. We make every effort to ensure stock levels are accurate, but we cannot guarantee that a product will be in stock at the time of purchase. In the event a product is unavailable, we will notify you and provide options for alternative products or a refund.
Orders and Payment
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Order Acceptance: Your order is considered an offer to purchase, and RB Home Care reserves the right to accept or reject any order at our discretion. We will confirm acceptance of your order by sending you an email or message confirming the products you have purchased.
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Payment: Payment for products must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards, online banking, and cash on delivery (where applicable). All payments must be made in Indian Rupees (INR).
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Order Cancellation: We reserve the right to cancel any order if payment is not received, if the product is unavailable, or if there is an error in the product description or pricing. If your order is canceled, you will be notified, and a full refund will be issued.
Shipping and Delivery
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Shipping Terms: RB Home Care will arrange for the delivery of the products to the address you specify during the order process. Delivery times and costs will be provided at checkout and are subject to change based on your location and the size of your order.
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Risk of Loss: The risk of loss and title for the products you purchase pass to you upon delivery. It is your responsibility to ensure that the shipping address provided is correct and that someone is available to receive the delivery.
Returns and Refunds
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Return Policy: If you are not satisfied with your purchase, you may return the product within [X] days of delivery for a refund or exchange, subject to our return policy. The product must be in its original condition, unused, and in its original packaging.
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Refund Process: Once we receive and inspect the returned product, we will process your refund within [X] business days. Refunds will be issued to the original payment method used for the purchase.
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Non-Returnable Items: Certain items, such as perishable goods, custom-made products, and clearance items, may not be eligible for return. Please refer to our return policy for more details.
Warranties and Liability
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Product Warranties: All products sold by RB Home Care are covered by the manufacturer’s warranty, if applicable. We do not offer any additional warranties beyond those provided by the manufacturer.
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Limitation of Liability: RB Home Care shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services, even if we have been advised of the possibility of such damages. Our total liability to you for any claims arising out of or related to your purchase of products or use of our services is limited to the amount you paid for the products.
Intellectual Property
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Ownership: All content on our website, including text, images, logos, and designs, is the property of RB Home Care and is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content without our express written permission.
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Trademarks: All trademarks, service marks, and trade names used in connection with our products and services are the property of their respective owners. Use of these trademarks does not imply endorsement or affiliation.
Privacy
Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
Governing Law and Dispute Resolution
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Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.
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Dispute Resolution: In the event of a dispute, we encourage you to contact us directly to seek a resolution. If a resolution cannot be reached, the dispute may be submitted to mediation or arbitration, as mutually agreed upon by both parties.
Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Toll-Free : 1800890819
- Phone : 8111000118
- Email : info@rbhomecare.com
- Website : www.rbhomecare.in
- Address : 81, Jeevanadam Main Road,
7th Street Extn Rathinapuri,
Coimbatore-641027.